Publications IPH Magazine IPH Magazine 13th: Annals Spirituality in Hospitals Focusing on Healthcare Hospitality

Spirituality moves people, integrates values, development, beliefs, has to do with religion, with faith, transcendence; and in health it becomes more important for the reason of being of the health professions, since it deals with people and manages human suffering; which it is why people come to seek care in health institutions by the altruistic work that develops among people who care for others.

Since 1948, WHO places that "health is a state of complete physical, mental, social harmony and environmental well-being and not merely the absence of disease or infirmity." (Preamble to the Constitution of WHO, 1948), this definition marks the challenge of looking beyond technical skills to provide care that would achieve health in people, considering that health is integral, and that in recent years there is a worldwide tendency to strengthen health management Humanization.

Spirituality is related to personal growth and development, positive mental health in which prevail hope, reflection, meditation, acceptance, ongoing struggle with energy and strength to overcome difficulties, to avoid being a victim and see interventions in a pessimistic manner, to learn that the human being is the one who motivates his health, that he is able to grow and develop with each experience and that diseases are often expressions of an imbalance in the soul, the feelings, the perception of feeling valued, loved, to assume responsibilities that go beyond the capabilities that one has.

In the management of hospital hospitality, one of the goals is to make the person feel a pleasant atmosphere, as if he were at home, with standards of multiculturalism, providing service to achieve customer satisfaction, considering the external user (patient, family) and internal user (multidisciplinary health team), spirituality, love, warmth in dealing contribute to the recovery of the person and his mental health.

Understanding who is in front of you is to be open, to understand the world view and to work together to get healthy, have balance... a challenge for managers in health, for professionals and health workers.

Make way for meditation spaces, to be in peace with oneself, feeling happy, management beliefs, quality of life, palliative care, management of good death, to fully see the person contributes to the health objectives for the person and the health team.

New paradigms and humility to continue learning, unlearning and relearning.

Luz Loo de Li

Medical surgeon, specialist in Health Administration, Advisor to the Ministry of Health of Peru, former president of the Peruvian Federation of Health Administrators - FEPAS and International Coordinator of the Andean and Amazonian Federation of Hospitals and Health Services - Peru.